Limerick to compete for title of Ireland’s Friendliest Place

TO anyone exposed to the charm of Limerick, it will come as little surprise that the city has been announced as one of the five finalists in this year’s Ireland’s Friendliest Place competition – as part of the AIB Merchant Services Retail Excellence Annual Awards. 

Having passed a rigorous auditing process in which retailers were visited by mystery shoppers to test the service standards, Limerick City will join Carrick-on-Shannon, Cork City, Ennis and Naas at a black-tie awards banquet on Saturday, November 9 in the Great Southern Hotel, Killarney for the announcement of the winner by Retail Excellence. 

Speaking about the announcement, David Fitzsimons, Group Chief Executive of Retail Excellence said that the chosen finalists show continued dedication to great customer service. 

“All five finalists have beaten intense competition to make finalist status. County Councils have nominated local retail businesses who have all been assessed regarding their friendliness,” David said.

“These five places have proven they have the customer at the heart of everything they do.”

Seven Limerick stores have also made it to the Retail Excellence Awards Top 30 Stores 2020 final: Casey’s Furniture in Raheen, Esquires Coffee on Catherine Street, Centenary DIY, Home and Garden on Britta’s Road, Garvey’s SuperValu in Grove Island, Hook & Ladder in Sarsfield, Petstop at Limerick One Shopping Park and Shaw’s Department Store at Crescent Shopping Centre. 

This is the largest number of stores to make the finals since the awards began.

Commenting on this, David says this “demonstrates the Limerick retailing landscape is in good shape.” 

He adds, “our industry deserves ample recognition for the work they do in every village, town and city in Ireland in developing standards in the industry, keeping retail workers in jobs and our town centres vibrant”.

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